Frequently Asked Questions

Are you affiliated with Garmin?

We are not affiliated with Garmin, however we design our straps and bands to fit Garmin smartwatches and consider ourselves experts. You'll find our straps and bands affordable and of premium quality, but if you would like to purchase branded merchandise then please visit Garmin's website by clicking here. 

Will your straps fit my watch?

If you own any type of Garmin Fenix, Forerunner or Vivoactive watch, then we're highly likely to have a strap which fits your watch!

If you go back to our homepage and scroll down, we’ve helpfully curated our products by watch type. As you can see, we have straps suitable for the following models:

- Garmin Fenix 5S and 6S (42mm Length and 20mm Lug Width)
- Garmin Fenix 5 and 6 (47mm Length and 22mm Lug Width)
- Garmin Fenix 3, 5X and 6X (51mm Length and 26mm Lug Width)
- Garmin Forerunner 235/735
- Garmin Vivoactive 3 and Forerunner 245

If in doubt, look at the product title to determine you’re purchasing the correct watch strap, or get in touch and we’d be delighted to help!

Are they easy to fit?

All our straps are very easy to fit! They feature ‘quick release’ technology so they can be attached and detached without having to go to a watch repair specialist.

What are your watch straps made of?

Our Garmin Watch Straps are made from premium quality materials such as silicone, nylon, stainless steel and leather. We work with an ethical supplier who sources the raw materials used to make our straps from very reputable sources. They are robust and durable – meaning you’ll have a high-quality strap for years to come!

What happens when I order my watch strap?

Once you place an order, we’ll aim to ship your watch strap within 48 hours and you can expect it to arrive to you in 5 - 10 business days.

Once we ship your watch strap, you’ll receive an email with a tracking number so you can keep tabs. If you’re a UK, US, EU, CAN, NZ or AUS customer, you can track your order here - https://parcelsapp.com

My watch strap doesn’t fit

We offer a 14 day returns policy in which you can return the strap to us and we’ll process a full refund for you, and we’d also be delighted to help you find a strap that fits!